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Privacy Policy
We value our privacy. We recognize that you value yours too. When you share your information with Ichiqoo, you are vesting your trust in us. That trust is paramount and we take it seriously. At no given point, we shall sell or rent your personal information to third parties. That responsibility is upon us.
What information do we collect from you?
Any information you provide on our site shall be stored. For example, when you use Ichiqoo to book your travel, your personal information such as name, credit or debit card number with expiration date, billing address, telephone number, e-mail address and the name or names of any person(s) traveling with you are stored. While booking air tickets, you also have to provide your date of birth and gender. If you are making a reservation for one or more travelers, you will need to make sure that each of these travelers agrees, that you may disclose their personal information to us.
Additionally any other information such as Internet protocol (IP) addresses, your navigation through our site, geographical data, the systems and programs used, time spent, nationality, search preferences relating to specific searches along with other similar information, may be stored on our servers.
We use cookies on certain pages of our website to determine webpage flow, effectiveness of campaigns and other promotions. Cookies is small text file containing alphanumeric characters that identifies your browser and allows us to help you enhance your navigation through our site.
How do we protect your data?
For your security, we maintain a reasonable physical, technical, organizational and administrative procedures to protect your personal data. To protect credit card transactions, Ichiqoo employs SSL (Secure Socket Layer) technology to encrypt credit card information. SSL is a coding system that lets your browser to automatically encrypt, or scramble data before you send it to us. This encryption or data scramble happens when you make travel purchases on Ichiqoo.
How do we use your information?
Your credit card information is used to complete your travel booking on our site. The other information you provide shall be used to communicate on products, special offers, confirmation or issues on your bookings, providing travel notifications and alerts, responding to your queries, informing you on changes in some features of our service etc. These are service related messages and you do not have the option to opt out.
We shall also contact you, if necessary to obtain feedback on our product and services which shall in turn help us in improving our services for a better user experience. We shall also send newsletters to you as a site user, if you have indicated your consent on receiving such communications. If you do not wish to receive such notices, you have an option to opt out or change your settings.
Following termination or deactivation of your account, Ichiqoo shall retain your information for a reasonable period of time for archival and audit purposes.
How we share your information?
The personal information you submit while you book with us shall be disclosed to travel suppliers such as hotels, airlines, car rentals, and activity providers to facilitate your booking. We shall also share your information to service providers who function on our behalf. These could range from credit card processing, customer service, fraud prevention, marketing and survey. If we provide joint services by means of partnerships or promotions, your information shall be disclosed to them. Please note that we do not have control on privacy from third party suppliers. We may also share your information in connection with any corporate transaction, such as a merger, consolidation or bankruptcy.
Updating your personal information
At any given point of time, you can log into the "My account" section on the homepage and edit your personal information
Children
The services we offer are not for children under 18 years of age. The use of Ichiqoo services is only allowed with a valid consent of a parent(s) or legal custodian(s). We reserve the right to delete any information we receive from a minor, less than 18 years of age.
Changes to our Privacy Policy
As and when we change our Privacy Policy, we shall notify you with the contact information you have provided on our site.
Questions on our privacy policy?
In case you need any clarification on our privacy policy feel free to write to us at support@ichiqoo.com
Thank you for using Ichiqoo as your preferred travel partner. Let's create some trails!
Last updated on 10/05/2015.